Create a Great Customer Experience Every Time

Being a business owner is not for the faint of heart. But if it was impossible to compete with the big guys, you would have gone out of business a long time ago. Instead, local economies are thriving, and much of that has to do with service. Creating a great, repeatable experience is key. 

How can you ensure a great customer experience every time? By defining your standard operating procedures and training your staff to those procedures will leave your customers happy and coming back. 

Check out tips for Creating a Great Customer Experience


Derrick Mains is the founder of AMP. AMP is training specifically designed to help post-revenue organizations accelerate growth and amplify business outcomes. The AMP system has been developed from more than 100+ years of combined executive leadership experiences spanning more than 300 companies, from garage start-ups. to the Fortune 500. More: HERE